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Uptime and Maintenance Schedules

The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. Although we aim to limit disruption to App Store services, occasional maintenance is required.


Maintenance Policy

Below is our policy for managing uptime.

  • Production
    Intelligent Plant 1) generally schedule updates and maintenance for Fridays 10:00-14:00 British Local Time.
    Exceptions may be made for high priority fixes.
    Refer to Maintenance Calendar for upcoming events.
  • Pilot / Beta / Canary
    Pre-production apps and services may be updated at any time without notice.
  • App Store Connects
    App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for last Friday of every month, you can control if and when to collect them. For more detail, refer to App Store Connect Updates.

Maintenance Calendar

App Impact Detail Maintenance Window Anticipated Downtime
Facit A minor update is required to support Click-thru-to-Trend functionality. A temporary interuption of service may be experiened if using the application during the deployment window. Fri 5 Mar 2020 10:00 - 14:00 UTC 15 mins
Gestalt Trend Fri 5 Mar 2020 10:00 - 14:00 UTC 15 mins

Release Notes

The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.
general/uptime_and_maintenance_schedules.1614766123.txt.gz · Last modified: 2021/03/03 10:08 by su