general:uptime_and_maintenance_schedules
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| general:uptime_and_maintenance_schedules [2022/04/20 12:09] – su | general:uptime_and_maintenance_schedules [2024/04/08 09:30] (current) – su | ||
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| The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. | The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. | ||
| Although we aim to limit disruption to App Store services, occasional maintenance is required. | Although we aim to limit disruption to App Store services, occasional maintenance is required. | ||
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| + | Our general policy is to roll out updates on the final Friday of the month, though exceptions may be made for high priority items. | ||
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| + | Subscribe to notifications for updates and/or refer to calendar below. | ||
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| Below is our policy for managing uptime. | Below is our policy for managing uptime. | ||
| - | * **Production** \\ Intelligent Plant ((The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.)) generally schedule updates and maintenance for **Fridays 10:00-14:00 British Local Time**. \\ Exceptions may be made for high priority fixes. \\ Refer to Maintenance Calendar for upcoming events. | + | * **Production** \\ Intelligent Plant ((The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.)) generally schedule updates and maintenance for **Fridays 10:00-12:00 British Local Time**. \\ Exceptions may be made for high priority fixes. \\ Refer to Maintenance Calendar for upcoming events. |
| * **Pilot / Beta / Canary** \\ Pre-production apps and services may be updated at any time without notice. | * **Pilot / Beta / Canary** \\ Pre-production apps and services may be updated at any time without notice. | ||
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| * **App Store Connects** \\ App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for last Friday of every month, you can control //if// and //when// to collect them. For more detail, refer to [[data_core: | * **App Store Connects** \\ App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for last Friday of every month, you can control //if// and //when// to collect them. For more detail, refer to [[data_core: | ||
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| ===== Maintenance Calendar ===== | ===== Maintenance Calendar ===== | ||
| - | ^ App ^ Impact Detail ^ Maintenance Window ^ Anticipated Downtime ^ | + | **Fri 3 May 2024, 10:00 - 12:00 GMT** |
| - | | App Store Connect | During update, data sources on the App Store Connect will not be availble. \\ NB. The precise time of update will depend on the [[data_core:app_store_connect_updates|configured update schedule]] of the App Store Connect software installed on client premises.\\ //[[general: | + | |
| - | | Industrial App Store Portal | Users will not be able to select or log in to apps whilst the portal is updating.\\ // [[general: | + | Updates scheduled for: |
| - | |Gestalt Trend|Gestalt Trend will not be available during update.\\ | + | * [[general: |
| - | | Industrial App Store Data API | Any app requesting data at time of update will receive an error. Please be patient and try again once update has completed. // [[general: | + | |
| - | //[[general: | + | |
| - | |Gestalt PnID|Gestalt PnID will not be available during update.\\ //[[general: | + | * [[general: |
| - | |Facit|Facit | + | |
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| + | Apps may be unavailable for up to 15 mins during maintenance window. | ||
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| + | * Data sources available on the ASC service | ||
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| * [[https:// | * [[https:// | ||
| * [[https:// | * [[https:// | ||
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| * [[https:// | * [[https:// | ||
| + | * [[https:// | ||
| * [[https:// | * [[https:// | ||
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| * [[https:// | * [[https:// | ||
| * [[https:// | * [[https:// | ||
| - | * [[https:// | + | * [[https:// |
| + | * [[https:// | ||
| * [[https:// | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | ===== Uptime ===== | ||
| - | + | To view the availability of our apps over the last 90 days, [[https:// | |
general/uptime_and_maintenance_schedules.1650456588.txt.gz · Last modified: 2022/04/20 12:09 by su