User Tools

Site Tools


general:uptime_and_maintenance_schedules

Uptime and Maintenance Schedules

The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. Although we aim to limit disruption to App Store services, occasional maintenance is required.

Notifications

Maintenance Policy

Below is our policy for managing uptime.

  • Production
    Intelligent Plant 1) generally schedule updates and maintenance for Fridays 10:00-14:00 British Local Time.
    Exceptions may be made for high priority fixes.
    Refer to Maintenance Calendar for upcoming events.
  • Pilot / Beta / Canary
    Pre-production apps and services may be updated at any time without notice.
  • App Store Connects
    App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for last Friday of every month, you can control if and when to collect them. For more detail, refer to App Store Connect Updates.

Maintenance Calendar

App Impact Detail Maintenance Window Anticipated Downtime
App Store Connect During update, data sources on the App Store Connect will not be availble.
NB. The precise time of update will depend on the configured update schedule of the App Store Connect software installed on client premises.
Release Notes
Package available from
Fri 29 Apr 2022 09:00 UTC
15 mins
Industrial App Store Portal Users will not be able to select or log in to apps whilst the portal is updating.
Release Notes
Fri 29 Apr 2022 09:00 - 13:00 UTC15 mins
Industrial App Store Data API During update period, apps that execute data queries may report errors.
This is only be temporary - there is no need to log out of an app.
Fri 29 Apr 2022 09:00 - 13:00 UTC15 mins
Gestalt TrendGestalt Trend will not be available during update.
Release Notes
Fri 29 Apr 2022 09:00 - 13:00 UTC 15 mins
Gestalt PnIDGestalt PnID will not be available during update.
Release Notes
Fri 29 Apr 2022 09:00 - 13:00 UTC15 mins
FacitFacit will not be available during update.
Release Notes
Fri 29 Apr 2022 09:00 - 13:00 UTC15 mins

Release Notes

1)
The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.
general/uptime_and_maintenance_schedules.txt · Last modified: 2022/04/29 11:49 by su