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general:uptime_and_maintenance_schedules

Uptime and Maintenance Schedules

The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. Although we aim to limit disruption to App Store services, occasional maintenance is required.

Notifications

Maintenance Policy

Below is our policy for managing uptime.

  • Production
    Intelligent Plant 1) generally schedule updates and maintenance for Fridays 10:00-14:00 British Local Time.
    Exceptions may be made for high priority fixes.
    Refer to Maintenance Calendar for upcoming events.
  • Pilot / Beta / Canary
    Pre-production apps and services may be updated at any time without notice.
  • App Store Connects
    App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for last Friday of every month, you can control if and when to collect them. For more detail, refer to App Store Connect Updates.

Maintenance Calendar

App Impact Detail Maintenance Window Anticipated Downtime
Gestalt PnID, Gestalt Trend, Gestalt Data APIs, SOEx Brief outage to listed apps while a hotfix to resolve a sharing regression in Gestalt PnID and Gestalt Trend is deployed, and to fix a Sequence of Events Explorer (SOEx) filter issue. Data APIs will be briefly unavailable for all apps. Fri 11 September 2020 12:00 - 13:00 GMT 15 mins

Release Notes

1)
The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.
general/uptime_and_maintenance_schedules.txt · Last modified: 2020/09/09 10:29 by su