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general:uptime_and_maintenance_schedules

Uptime and Maintenance Schedules

The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. Although we aim to limit disruption to App Store services, occasional maintenance is required.

Below is our policy for managing uptime.

  • Production
    Intelligent Plant 1) generally schedule updates and maintenance for Fridays 10:00-14:00 British Local Time.
    Exceptions may be made for high priority fixes.
    Refer to Maintenance Calendar for upcoming events.
  • Pilot / Beta / Canary
    Pre-production apps and services may be updated at any time without notice.
  • App Store Connects
    App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for Fridays, you can control if and when to collect them. For more detail, refer to App Store Connect Updates.

Maintenance Calendar

Summary Impact Detail Maintenance Window Anticipated Downtime
App Store App Store v3.2.14457
This update includes a high priority fix for handling changes in Chrome’s management of user authorization cookies (required for App Store login using work credentials).
Users can continue to use apps but may experience some interruption.
During downtime, all apps on the Industrial App Store will be unavailable.
Fri 7 Feb 2020 12:00 - 13:00 BST 5 mins
New App Store Connect Update Available Connection to data sources on App Store Connection will be unavailable during App Store Connect update.
NB. Refer to App Store Connect Updates for details on configuring
Fri 6 Dec 2019 10:00 - 14:00 BST 5 mins
App Store Updates Brief service outages.
Users can continue to use apps but may experience some interruption.
During downtime, all apps on the Industrial App Store will be unavailable. Following update, apps may require a refresh.
Fri 15 Nov 2019 10:00 - 11:00 BST 20 mins
1) The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.
general/uptime_and_maintenance_schedules.txt · Last modified: 2020/02/04 17:00 by su